Frequently Asked Questions

Q: What types of services do you offer?

A: OrthoGo Physical Therapy provides care for a wide variety of orthopaedic, bone, joint, muscular and neurological problems including functional assessment and rehabilitation for activities of daily living, industrial and sports applications.

Q: Do I need a physician's referral to be seen by a Physical Therapist?

A: No. Illinois law permits evaluation by a Licensed Physical Therapist without a physician's referral. However continued treatment does require either a referral or a documented medical diagnosis, relating to the problem, along with notification of your physician.

Q: Will my insurance pay for my treatments?

A: In most cases, yes. It is important that you consult your individual policy for specifics regarding coverage.

Q: Do you accept my insurance?

A: OrthoGo is an "in-network" provider for several different insurance plans. You may want to consult your plan to determine coverage available to you. If we are an "out-of-network" provider your coverage benefits may vary.

Q: I was hurt at work. Do you bill Workman's compensation?

A: Yes. Once coverage is determined all bills will be forwarded to that insurance provider.

Q: My personal injury case is in litigation. Will you bill my attorney?

A: Sorry, no. We do not bill attorneys.

Q: Do I need a physicians referral for the PAR Golf Program?

A: Only if it is determined that you require Physical Therapy treatment to participate due to a specific problem. However it is always advised that one receive a "clean bill of health" before beginning any exercise regimen.

Q: What benefits, as an employer, would I see by utilizing your industrial program?

A: Functional Job Analysis tells you what physical abilities are required to perform a specific job. Pre-work Screens make sure a prospective hire can do a given job. Both of these areas plus instructional classes for your employees on safe lifting/ carrying and ergonomics may result in a discounted premium from your workman's comp carrier.

If you have any other questions or need specific clarification on one of the above areas PLEASE feel free to contact us.

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