Q: What are your hours of operation?
A: We are open Monday through Friday 8AM- until ?. Our evening hours are flexible to meet patient needs. We are closed on most major holidays.
Q: What types of services do you offer?
A: OrthoGo Physical Therapy provides care for a wide variety of orthopaedic, bone, joint, muscular and neurological problems including functional assessment and rehabilitation for activities of daily living, industrial and sports applications.
Q: Do I need a physician's referral to be seen by a Physical Therapist?
A: No. Illinois law permits evaluation by a Licensed Physical Therapist without a physician's referral. However continued treatment does require either a referral or a documented medical diagnosis, relating to the problem, along with notification of your physician.
Q: Will my insurance pay for my treatments?
A: In most cases, yes. It is important that you consult your individual policy for specifics regarding coverage.
Q: Do you accept my insurance?
A: OrthoGo is an "in-network" provider for several different insurance plans. You may want to consult your plan to determine coverage available to you. If we are an "out-of-network" provider your coverage benefits may vary. In any case we will work with you and your insurance carrier.
Q: Do you accept Public Aid or Illinois "All Kids" insurance plans?
A: No, unfortunately we are unable to accept these plans.
Q: I was hurt at work. Do you bill Workman's compensation?
A: Yes. Once coverage is determined all bills will be forwarded to that insurance provider.
Q: My personal injury case is in litigation. Will you bill my attorney?
A: Sorry, no. We do not bill attorneys. Each case is judged independently. We will bill the "responsible" Insurance carrier and if necessary place a lien on the case if that is appropriate. In any case a specific patient payment plan will be established and all unpaid charges are the responsibility of the patient.
Q: Are there any restrictions for pool use?
A: Yes. We ask that each client have good basic bodily hygiene. Also absolutely NO OPEN WOUNDS or clients with INCONTINENCE issues are permitted in the pool.
Q: Is the pool open for public use?
A: No. The pool is only available for current Orthogo patients at this time.
Q: Do I need a physicians referral for the PAR Golf Program?
A: Only if it is determined that you require Physical Therapy treatment to participate due to a specific problem. However it is always advised that one receive a "clean bill of health" before beginning any exercise regimen.
Q: What benefits, as an employer, would I see by utilizing your industrial program?
A: Functional Job Analysis tells you what physical abilities are required to perform a specific job. Pre-work Screens make sure a prospective hire can do a given job. Both of these areas plus instructional classes for your employees on safe lifting/ carrying and ergonomics may result in a discounted premium from your workman?s comp carrier. In any case our industrial programs will save you money over all by reducing your employee injury related costs.
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Q: How do I get to OrthoGO Physical & Aquatic Therapy?
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If you have any other questions or need specific clarification on one of the above areas PLEASE feel free to contact us.
Thank You for visiting our site. We sincerely hope you have found your visit to be beneficial. If you have comments or suggestions about the site or it’s content please contact us
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